Calls and Lines

Calls and Lines2018-03-07T13:01:36+00:00

Excellent cost savings combined with a great level of service are the key benefits of using Dataphone as your line rental provider.

Our dedicated customer service team ensure that the transfer process from your current supplier is straight forward and avoids disruption to your business. We offer 24 hour support with full fault reporting and service management. Dataphone deal directly with BT Openreach placing service requests and even testing the line for you whilst you are on the phone. We ensure that you can benefit from the range of products and services you require and combine all of this into one simple monthly bill, which is concise and clear.

Great Service from a Company
that you know and trust

You will benefit from consistent contacts at Dataphone (many of whom have 10 years service) rather than dealing with an impersonal call centre

Bespoke Packages and Tarrifs
designed around your requirements

Fixed monthly line rental and inclusive call plans provide peace of mind whilst helping you to budget for the future

The Dataphone OneBill service allows you to have all of your services from Dataphone such as lines, calls, maintenance support, simply wrapped up in one clear monthly bill so that you can streamline your internal accounting payment process.

  • We provide details of calls, including number dialed, time and date, together with duration and call cost
  • Your 30 most expensive calls and numbers dialed
  • Your 30 longest duration calls and numbers dialed
  • Your lines with a total charge for each telephone number
  • Dedicated Customer Service team

Calls and Lines

It’s easy to save money on your business phone costs. Switch to Dataphone and start saving immediately by making all your calls through our network. It’s hassle free and your calls will be significantly lower in cost.

Make life even easier by combining our phone services with line rental, call minutes and other facilities. Apart from saving you even more money, you get the simplicity of everything on one bill from one provider. And we’re well known for our excellent customer service from our knowledgeable, friendly, UK-based support team.

The benefits of moving to Dataphone

  • Business line rental and call charges much lower than BT
  • Tailored, competitive, flexible tariffs tailored to your phone use
  • Keep existing phone numbers
  • Easy to move to Dataphone – no site visits, no hassle
  • One bill for all calls and line rental
  • One point of contact

Why switch to Dataphone?

Apart from the savings, you’ll be with one of the UK’s most established providers of voice services and voice applications for business in the UK. Because we’re business only we can focus on giving our customers the most reliable business-grade services coupled to the most responsive customer service.

Can I keep my existing phone number?

Yes. Contact us and we’ll switch you onto our network so your calls are routed automatically. No need to dial any prefix numbers or install special equipment.

How quick is the transfer process?

We can transfer your existing lines and calls to Dataphone within 10 working days. We’d love to do it quicker for you, but this is an industry standard timeframe that we can’t change.

Are my calls protected from fraudulent activity?

Dataphone Fraud Protection is an optional service that ensures you don’t fall victim to the ever-growing threat of phone fraud and hacking. We can protect your business from criminals hacking into your phone system and making expensive international calls using your phone number. When activated on your lines, our network detects unusual usage and automatically bars the line, meaning that you are only ever liable for the calls up until the bar is in place, giving you peace of mind that your service is being constantly monitored. You are also protected with our maximum daily fraud limit.

How will I be billed?

We’ll make life easier for you by providing your calls and lines on one simple, detailed bill.

If you take other Dataphone services as well, such as our maintenance, broadband or mobile services, they’ll all appear on one bill – which is accurate and easy to understand.

We’ll give you a log in to your own online portal through this website, so you can access your bill at any time.

How much can I save on my phone bill?

Send us one of your current phone bills and we’ll show you how much you can save with Dataphone.

We usually help you save 50%!

Free Line Installations

Speak to us about getting your new lines installed for free.

Call savings of up to 90% when compared with BT Standard Tariffs.

CLICK HERE FOR MORE INFORMATION