Schools can’t just work with any supplier. You need to know that you can trust the advice you receive. You need exceptional service, great features and an experienced team. Choosing a telecoms solution is an important investment, so make sure you work with a provider who has your best interests at heart.
We’ve been talking to our customers to find out why they choose Dataphone for their lines, calls, installations and maintenance support. In this blog post, we’ve outlined four of the reasons they keep coming back to us.
Trusted advisors for schools telecoms
Dataphone has been serving schools for over 28 years. We know that teachers need to stay focused on lessons while being secure in the knowledge that they’re connected to the rest of the school. Receptionists need an easy overview of school communication – seeing who’s available and what calls are coming in.
School Business Managers need predictable, affordable prices that allow them to invest in teaching and learning. They also want to know that any problems can be resolved quickly and effectively.
Network support staff need a powerful but intuitive interface that works in a web browser, and installations that integrate with existing ICT infrastructure.
Parents need to know that they can get in touch with the right member of staff to access important information and inform the school about absences.
What about senior leadership teams? School leaders need reliable data that allows them to make informed decisions about levels of staffing on the reception desk. They also need to be confident that they can reach out to the school’s stakeholders in moments.
At Dataphone, we understand the unique challenges you face as a school. You’re performing a vital role in our community – we want to help you do that efficiently and cost effectively.
User friendly telephone systems
Modern technology allows us to achieve fantastic things. But that’s no good if the user interface makes it tricky just to transfer or make a simple phone call.
Dataphone will work with you to find a telephone system that’s as easy to use as it is powerful. Just see this quote from one of our happy school customers:
“Since Dataphone installed our new telecoms system, we have found that calls are easier to pick up and transfer, making it easier for parents and stakeholders to call into the school.” Saint Edwards School
If your school’s telecoms system isn’t reliable, powerful and easy to use, then it just makes everyone’s job more difficult. Dataphone will help you to make the right choice for your school.
Picture a telecoms installation. What do you see? Boxes and cables strewn across your office? Classrooms filled with engineers, ladders and toolkits? Disruption to teaching and learning?
That’s not the Dataphone way.
We know that your telecoms installation is a tool for helping your school thrive. It’s not an end in itself. We pride ourselves on installations that are hassle-free, take up almost none of your team’s time and are remarkable for their tidiness.
The School Office Manager for one of our customers said:
“This installation team was excellent – discreet, hardworking and patient when demonstrating the system… They were humorous, courteous and flexible. They worked around us and were extremely tidy – not a wire, box or bag left for us to dispose of!” St Vincent’s School
Your school is unique. You know that. We know that.
Dataphone doesn’t take a ‘cookie cutter’ approach to school telecoms installations. We work with you to find the right solution. Sometimes, that means we have to overcome a few challenges and adapt our methods to suit your needs – without sacrificing quality or service.
We take pride in making sure that your school telecoms solution works for you, regardless of the challenges that puts in our way. We will even be on site at 6am to carry out work before the school day. One of our happy customers had this to say about our ability to be solution-focused:
“We had limited infrastructure within the building to support the new system, but Dataphone was able to overcome this by installing more data cabling. Since switching to Dataphone, we have experienced a better service with more facilities.” Bedeslford School
How could your school benefit from a Dataphone installation?
If you are looking for friendly, helpful and trustworthy advice for your telecoms solution, then get in touch with Dataphone.
A member of our team will gladly walk you through the available options and send out an experienced Schools Telecoms Advisor to help you make the best decision for your school.